Privacy Policy

Last updated: March 6, 2026

1. Introduction

PADISO (“we,” “our,” or “us”) operates the Padiso agent orchestration platform at padiso.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Account Information: Name, email address, and authentication credentials when you create an account.

Usage Data: Information about how you interact with our platform, including agent configurations, API calls, and feature usage.

Agent Data: Data processed by your agents through connected integrations and MCP servers. This data is processed on your behalf and isolated per account.

Technical Data: IP addresses, browser type, device information, and log data.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain the Padiso platform
  • Process your agent deployments and integrations
  • Monitor platform health and performance
  • Communicate with you about your account and platform updates
  • Improve our services and develop new features
  • Comply with legal obligations

4. Data Isolation & Security

Each agent runs in an isolated environment. Agent data is encrypted at rest and in transit using industry-standard encryption (AES-256, TLS 1.3). We are actively working toward SOC2 Type II, GDPR, and HIPAA compliance.

5. Data Sharing

We do not sell your personal information. We may share data with third-party service providers who assist in operating our platform, subject to confidentiality agreements. We may disclose information if required by law.

6. Data Retention

We retain your account information for as long as your account is active. Agent data and logs are retained according to your plan settings. You can request deletion of your data at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Restrict or object to data processing

8. Contact

For privacy-related questions or requests, contact us at privacy@padiso.ai.